Skip to content

Tangible Experience Model

The Experience Map is an abstract representation which might not be understood by stakeholders who are responsible for shaping that experience. Since their participation is essential to stage the experience, I developed a Tangible Experience Model with uses Lego pieces to represent the relationships between people, things, spaces, and activities. Since the model’s meaning relies on spoken explanations, it is typically presented and stored in video.

Categories: Methods & Tools.

Comment Feed

No Responses (yet)



Some HTML is OK

or, reply to this post via trackback.

*