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Human-Computer Interaction

  1. Systemic userism in service design

    Systemic userism in service design

    Abstract: Userism in service design manifests as a group of humans reduced to be users (and only users) of a given service. Userism prevents these people from cocreating, codesigning, and coproducing services. Transnational (often colonialist) digital services are a case in point; however, userism also appears in analog interfaces. The systemic aspect of userism refers […] - Nov 25, 2024
  2. Why Do We Need to Learn about Citational Practices? Recognizing Knowledge Production from the Global Souths and Beyond

    Why Do We Need to Learn about Citational Practices? Recognizing Knowledge Production from the Global Souths and Beyond

    Amy Ogan, Frederick van Amstel, Gabriela Molina León, Juan Fernando Maestre, Kristin Williams, Nicola J Bidwell, Pedro Reynolds-Cuéllar, Saiph Savage, Sushil Oswal, and Vishal Sharma. 2023. Why Do We Need to Learn about Citational Practices? Recognizing Knowledge Production from the Global Souths and Beyond. XRDS 29, 3 (Spring 2023), 12–17. https://doi.org/10.1145/3589256 - Apr 13, 2023
  3. User oppression in human-computer interaction: a dialectical-existential perspective

    User oppression in human-computer interaction: a dialectical-existential perspective

    Gonzatto, R.F. and Van Amstel, F.M.C. (2022), “User oppression in human-computer interaction: a dialectical-existential perspective”, Aslib Journal of Information Management, Vol. 74 No. 5, pp. 758-781. https://doi.org/10.1108/AJIM-08-2021-0233 - Mar 13, 2022
  4. Existential time and historicity in interaction design

    Existential time and historicity in interaction design

    Van Amstel, Frederick M. C. and Gonzatto, Rodrigo Freese. (2022). Existential time and historicity in interaction design. Human-Computer Interaction, 37(1), pp.29-68. DOI: https://doi.org/10.1080/07370024.2021.1912607 - Nov 17, 2021