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Userism

  1. Systemic oppression and systemic design

    Systemic oppression and systemic design

    Abstract: Álvaro Vieira Pinto, Paulo Freire, and Augusto Boal developed a systemic perspective on oppression based on Frantz Fanon. This perspective frames oppression as a contradiction that builds tension between different social groups. Systemic design can reproduce this contradiction unconsciously or let the oppressed see and recognize their oppressor. This short commentary pushes for a […] - Oct 4, 2022
  2. User oppression in human-computer interaction: a dialectical-existential perspective

    User oppression in human-computer interaction: a dialectical-existential perspective

    Gonzatto, R.F. and Van Amstel, F.M.C. (2022), “User oppression in human-computer interaction: a dialectical-existential perspective”, Aslib Journal of Information Management, Vol. 74 No. 5, pp. 758-781. https://doi.org/10.1108/AJIM-08-2021-0233 - Mar 13, 2022
  3. Against Userism

    Against Userism

    This talk was submitted to Interaction21 and was not accepted by the selection committee. UPDATE 1: I am trying again to Interaction22. If you would like to back me up, please nominate me. UPDATE 2: It did not go through, so I gave up. Background: Designers like to picture themselves as heroes who can save […] - Oct 18, 2021
  4. Latin American Service Design

    Latin American Service Design

    This is not a presentation about the best Service Design projects in Latin America. It is more like an attempt to rethink Service Design from a Latin American perspective, bringing to the fore the contradictions that are behind design problems and that are usually overlooked. In this guest talk, part of CIID‘s Service Design class […] - Sep 28, 2020